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A Balancing Act: Managing multiple generations as healthcare workers and as users of health services.

COURSE DESCRIPTION:

As I am writing these lines, we have 5 different generations of workers and a few more as users of dental hygiene treatments and services. How do we reconcile the needs and traits of all of them in a forever changing face of healthcare? Whether we are dental hygiene practitioners working with different generations or we are discussing a treatment plan with a client from a generation different than ours, we need to know what makes each of those generations’ “tick”! In order to be happy at work, we need to understand where everybody fits in the big picture of human needs and wants.

LEARNING OBJECTIVES:

1.       Explore the specific characteristics of each generations.

2.       Define the needs of a healthcare worker from each of the working generation.

3.       Define the needs, wants and approach to use with clients of different generations seeking our dental hygiene treatments and services.

4.       Explore how the generations influence the healthcare consumer and the healthcare workforce.

YOUR COURSE LEADER:  SYLVIE MARTEL, Dip. DH, Teaching Certificate

Inspired by her many years of experience, Sylvie has been delivering evidence-based continuing education activities to numerous dental professionals across the world. Her practical experience includes periodontics, orthodontics, restorative dentistry, administration, and educator in various educational settings. She has held full-time and part-time faculty positions in both Dental Hygiene and Dentistry programs for the past 30 years.

In the last 25 years, she has been working in the corporate sector as a lecturer, a key opinion leader, a trainer and an education specialist. She is an assessor and board member for the Commission on Dental Accreditation of Canada and a professional advisor and education manager with the National Dental Hygiene Certification Board of Canada. She is an active member of many organizations and her numerous contributions to the advancement of her profession have been highly recognized over the years.

Boning Up on Bone:

Considerations of Bone Metabolism and Disease in Oral Health

Periodontitis can be considered the most prevalent ‘bone disease’ affecting older adults—it has been

estimated that the majority of the American population over 65 years of age has mild, moderate or

severe alveolar bone loss. Bone metabolism is also compromised by a variety of systemic diseases and

disorders. Most believe osteoporosis to be the major public health threat to bone health. While

osteoporosis deserves much clinical consideration, oral healthcare providers may be less aware of other

maladies affecting normal bone metabolism. This course will explore the pathogenesis and oral

manifestations of a variety of conditions affecting bone metabolism in an effort to enlighten and inspire

clinicians.

Following this course, participants will be able to:

 Understand the dynamics and clinical manifestations of osteitis deformans (‘Paget’s disease’)

 Recognize the impact of nutritional deficiencies on bone metabolism

 Relate the impact of stress hormones on bone health

 Review the function of the parathyroid in bone metabolism

 Appreciate the connections between overall and oral bone health

Betsy Reynolds, RDH MS: Armed with degrees in dental hygiene and oral biology, Betsy presents scientifically based dental hygiene continuing education programs nationally and internationally.  She speaks on a variety of topics involving the biologic basis for oral and systemic disease prevention, microbiological and immunological aspects of oral disease, implications of stress on oral and systemic health, oral pathological concerns, head and neck anatomy and scientific developments affecting oral health care delivery.  Betsy is committed to presenting programs including current research involving links associated with oral inflammation and heightened risk of heart attack and stroke.  Betsy resides in beautiful Boise, Idaho where she hikes, bikes and rafts!